AI-Powered Retail Training

Your brand manual
is 60 pages.
Your staff read one.

FloorIQ transforms your existing brand standards into interactive AI-scored training scenarios — automatically. No content creation. No hours of coaching. Just consistent, measurable excellence on the floor.

4hrs
saved per manager
per week
35%
avg staff turnover
in luxury retail
72h
to full onboarding
from 3 weeks
flooriq.app — Brand Standards Upload
📄
Lindt_Brand_Manual_2024.pdf Uploaded · 63 pages · Processing complete
Generating training scenarios...87%
SC-01 Customer approaches asking about origins of dark 90% 94/100
SC-02 Handling a complaint about a gift purchase 88/100
SC-03 Upselling seasonal collection to regular customer 91/100
Built for
Confectionery · Jewellery · Cosmetics & Fragrance · Premium Beverages · Fashion Accessories
What We Do

Three tools.
One platform.

Everything your floor managers need to onboard faster, train consistently, and track performance — without creating a single piece of content themselves.

🧠
Auto-Scenario Generator

Upload any brand standards document — PDF, Word, or PowerPoint. FloorIQ's RAG engine reads it, understands it, and generates 20 to 50 realistic customer interaction scenarios specific to your products, your tone, and your values. No prompt engineering required.

📱
Mobile Training Suite

Staff train on their phones during downtime — between shifts, before opening, or during onboarding. Each scenario is conversational, branching, and scored in real time by AI. Feels like a game. Builds like a curriculum. Available in English, French, and Arabic.

📊
Manager Dashboard

A live dashboard shows you who has trained, how they scored, which topics are weak, and who is ready for the floor. Weekly digest emails. Individual progress reports. No more guessing who understood the new collection brief and who did not.

Everything included
from day one

Unlimited document uploads Upload seasonal lookbooks, product guides, service standards — as often as you need
AI scenario generation in under 5 minutes From PDF upload to 30 ready-to-assign scenarios in a single click
Multilingual support (EN / FR / AR) Critical for international flagship stores and multilingual teams
Branded experience Your logo, your colours, your tone of voice — staff feel they are training with you

Simple,
transparent pricing

Single Store
Up to 30 staff · unlimited scenarios · full dashboard
£199
per month
Most Popular
Growing Store
Up to 100 staff · multilingual · priority support
£349
per month
Multi-Store / Franchise
Multiple locations · custom onboarding · dedicated account manager
Custom
contact us
A manager spending 4 hrs/week coaching costs £228/month at UK minimum wage. FloorIQ at £199 pays for itself in week one.
The Process

From brand manual
to trained team
in 72 hours.

No implementation project. No consultant. No content team. Just upload, assign, and watch your team grow.

1
Upload your brand document

Drag and drop any PDF — your brand standards guide, seasonal lookbook, product knowledge manual, or service excellence handbook. FloorIQ accepts documents up to 200 pages. Multiple documents can be combined into a single training programme.

⏱ Takes 2 minutes
2
AI generates your scenario library

FloorIQ's RAG engine reads your document, identifies key product knowledge, service standards, and brand values — then generates 20 to 50 realistic customer interaction scenarios. Each scenario is written in your brand's voice, using your specific products and guidelines. You can review and edit any scenario before publishing.

⚡ Ready in under 5 minutes
3
Staff train on mobile

Assign scenarios to individual team members or entire teams with one click. Staff receive a notification on their phone and complete training at their own pace — before a shift, during onboarding, or when a new collection launches. The experience is conversational, not a quiz.

📱 Works on any device, no app download
4
You see everything

Your manager dashboard updates in real time. See completion rates, average scores by scenario, individual staff performance, and which knowledge areas need reinforcement. Weekly digest emails mean you never need to log in to stay informed. Floor-ready reports tell you exactly who is ready to represent your brand.

📊 Live dashboard + weekly email digest
Social Proof

The problem is
real. We lived it.

FloorIQ was built by someone who spent years on the floor — not in a boardroom. The insight comes from direct experience managing premium retail teams in London's most demanding flagships.

"I managed 40 staff at Lindt Piccadilly. Every week I spent 4 hours personally coaching the same product knowledge. When someone left — and in retail, someone always leaves — we started from zero again. I built FloorIQ because that problem has a solution."

Islam Boulahdjel, Founder — FloorIQ · Former Supervisor, Lindt & Sprüngli UK Flagship
£2M
net sales driven in
2 months at Lindt
40+
staff trained and
managed directly
3
premium flagships
across London
4hrs
per week lost to
manual coaching
❌ The Problem — Before FloorIQ
⚠️Brand manuals are 60+ pages. Staff read the first few and stop.
⚠️New collection launches require managers to re-train everyone from scratch.
⚠️35–50% annual turnover means knowledge walks out the door constantly.
⚠️No way to measure whether staff actually understood the training.
⚠️Onboarding a new hire takes 2–3 weeks of manager time.
✓ The Solution — With FloorIQ
AI converts any document into interactive scenarios. No reading required.
New collection? Upload the lookbook. Scenarios ready in 5 minutes.
New hire completes onboarding on their phone before their first shift.
Every response scored. Every gap identified. Nothing assumed.
Manager spends 30 minutes reviewing dashboards instead of 4 hours coaching.

We are onboarding our first founding clients now — 3 months free, full access, in exchange for feedback.

Join the Founding Cohort →
Our Story

Built by someone
who worked the floor.

IB
Islam Boulahdjel
Founder & CEO — FloorIQ
25+
Years retail
experience
40+
Staff trained
directly
£2M
Net sales in
2 months
Lindt & Sprüngli UK — Piccadilly Flagship Supervisor / Key Holder · Jan 2025–Present · 28–40 staff managed
Carpo — Selfridges & Piccadilly Flagships Senior Sales · £12,000 daily net sales · luxury gifting specialist
MSc International Business Management University of Sunderland · 2024 · Distinction
Languages English · French · Arabic — all fluent

FloorIQ exists because luxury brands deserve better than a PDF nobody reads.

Every flagship store I worked in had the same problem. We had beautiful, comprehensive brand standards documents — and we had staff who had never read past page 4. The training sessions fell to the managers, who were already stretched thin, and the knowledge never stuck because there was no system to reinforce it.

I spent years watching talented staff underperform not because they lacked ability — but because the knowledge transfer system was broken. Manual coaching, unstructured onboarding, zero measurement. When someone left, we lost everything they had learned.

FloorIQ is the platform I wish I had had. It is built specifically for premium and luxury retail — brands where product knowledge and service standards are not optional extras but the foundation of every customer interaction.

Domain-first, technology-second
We understand luxury retail before we write a line of code. The AI serves the brand — not the other way around.
Measurable outcomes only
We do not count logins as success. We count floor-ready staff, reduced coaching hours, and scores that improve over time.
Built for the manager, not the board
Every feature exists to solve a real problem we personally experienced — not a problem someone invented in a meeting.
Questions

Everything you
want to know.

If your question is not here, use the contact form and we will reply within one business day.

Do I need a technical team to set up FloorIQ?
+
No. FloorIQ is designed for retail managers, not IT departments. You log in, upload a PDF, and the AI does the rest. The entire setup from account creation to your first training scenario takes less than 15 minutes. No integrations required, no software to install.
What types of documents can I upload?
+
FloorIQ accepts PDF, Word (.docx), and PowerPoint (.pptx) files up to 200 pages. You can upload brand standards manuals, product knowledge guides, seasonal lookbooks, service excellence frameworks, compliance documents, and visual merchandising guidelines. Multiple documents can be combined into a single training programme.
How does the AI know what good answers look like?
+
The scoring model is trained on your specific document. It understands what your brand considers correct, incomplete, or off-brand. Scoring is not based on generic customer service principles — it is based on your standards. Managers can also review and adjust scoring criteria for any scenario if the AI misses a nuance specific to their business.
Is our brand content secure?
+
Yes. All documents are encrypted at rest and in transit. Your brand content is never used to train shared AI models or shared with other clients. Each organisation's data is completely isolated. FloorIQ is registered with the UK Information Commissioner's Office (ICO) as a data controller and operates under GDPR-compliant data handling practices.
What languages does FloorIQ support?
+
FloorIQ currently supports English, French, and Arabic — covering the core needs of most international flagship and travel retail operations. Additional languages including Spanish, Mandarin, and Japanese are on the roadmap for 2025. Training scenarios are generated in the language of your choice and staff can switch languages within a single session.
How is FloorIQ different from a generic LMS like Axonify or WorkRamp?
+
Generic LMS platforms require you to create all training content manually — writing questions, building modules, recording videos. That takes months and a dedicated L&D team. FloorIQ generates training from your existing documents automatically. It is also built specifically for luxury and premium retail, meaning the scenarios reflect real floor interactions — not generic customer service situations. At £199/month per store — a flat fee regardless of team size — it is designed for single stores and small teams, not just enterprise rollouts.
Can I try it before committing?
+
We offer a free demonstration using your own brand document — so you can see exactly what FloorIQ generates from your specific content before making any decision. We are currently in our founding cohort phase, working closely with a small number of pilot clients to refine the platform. If you are interested, please use the contact form to request a demo.
What happens when we launch a new collection or update our brand standards?
+
Simply upload the new document. FloorIQ generates a fresh set of scenarios in under 5 minutes. You can then assign the new scenarios to your full team or just to specific people who need refreshing. Previous training history is preserved so you can compare performance before and after the update. Seasonal refreshes take minutes, not weeks.
Get In Touch

Let's talk about
your team.

We are onboarding our first founding clients now. Each one gets a personal setup call with the founder and 3 months free in exchange for honest feedback.

Every demo uses your own brand document — so you see exactly what FloorIQ can do for your team.
✉️
📍
Location
London, United Kingdom
Response time
Within 1 business day
Founding Client Offer

First 10 clients get 3 months completely free in exchange for structured feedback and a testimonial. Full access, no credit card.

Request a Demo

Tell us about your team and we will set up a personalised demonstration.

Thank you — we'll be in touch.

Islam will personally reply within one business day with a demo time that works for you.